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🧭Troubleshooting cheat sheet

Pool Chemical Problems Chart: What Chemical Fixes What

Find your symptom, see the cause, use the right lever, dose it exactly.

Updated 2026-10-20 · Reviewed by the Skimmer editorial team

Fix order

  1. 1Total alkalinity first: it steadies pH
  2. 2Then pH
  3. 3Then free chlorine (shock if CC is over 0.5)
  4. 4Then CYA and calcium, which change slowly
  5. 5Pump running, one chemical at a time, retest after 4 to 6 hours

What did you measure?

Enter any readings you have. You get the fixes in the order to do them.

What do you see?
Pool chemical problems chart
You see / measureLikely causeThe leverTargetDon't
Green waterAlgae from low free chlorineSLAM: raise FC to 40% of CYA and hold it, brush, filter 24/7 SLAM planFC at SLAM level until clearDump algaecide instead of chlorine
Yellow or mustard dust on wallsMustard algae (brushes off) or iron (does not)Algae: SLAM and wash every tool. Metals: sequestrant Shock doseFC at SLAM levelAssume it is pollen; brush it first to tell
Brown or rust-colored waterIron, often from well water or corroded partsMetal sequestrant, then filter and clean the filterIron 0 ppmShock first; chlorine oxidizes iron and sets stains
Blue-green after shockingCopper from algaecide, ionizers or a low-pH heaterSequestrant, raise pH to 7.4 to 7.6, stop copper algaecide pH dosepH 7.4 to 7.6, copper 0Shock again; it is metal, not algae
Milky cloudy waterLow FC, poor filtration, or high pH and calciumRaise FC, check pH and TA, clean the filter, run 24/7 Cloudy water guideFC in range, pH 7.4 to 7.6Add flocculant before fixing FC
Cloudy right after shockDead algae and debris the filter has not caught yetKeep FC up, run the filter, clean it when pressure rises Cloudy after shockFilter psi back near clean baselineStop shocking because it looks worse
Black spots that won't brush offBlack algae rooted in plasterSteel brush daily, SLAM, rub a trichlor tab on spots (plaster only) Black vs green algaeFC at SLAM level for 1 to 2 weeksUse a steel brush on vinyl
Pink or white slime in cornersBacterial biofilm (often called pink or white mold)Brush, SLAM, clean or replace hoses and toysFC at SLAM levelSkip cleaning the skimmer and fittings
Foam on the surfaceCheap algaecide, lotions or soft waterSwitch to a polyquat algaecide, run the filter, partial drain if it persistsNo foamAdd more algaecide
pH too highNormal drift, aeration, new plaster, high TAMuriatic acid or dry acid pH calculatorpH 7.4 to 7.6Add acid and chlorine at the same spot at once
pH too lowAcid overdose, trichlor tabs, rainSoda ash pH calculatorpH 7.4 to 7.6Use baking soda for a big pH jump; it mostly raises TA
Alkalinity highFill water, too much baking sodaAcid, then aerate to bring pH back up TA calculatorTA 60 to 120 ppmExpect it to drop in one dose
Alkalinity lowAcid use, trichlor, rain dilutionBaking soda TA calculatorTA 60 to 120 ppmUse soda ash; it overshoots pH
Free chlorine low or won't holdAlgae starting, low CYA, or high demandRaise FC; if it drops more than 1 ppm overnight, SLAM Chlorine calculatorFC about 7.5% of CYA or moreBlame chlorine lock before testing CYA
Combined chlorine over 0.5 ppmChloramines from sweat and urine (the chlorine smell)Shock to breakpoint Shock doseCC under 0.5 ppmAssume the smell means too much chlorine
CYA too highYears of trichlor or dichlorPartial drain and refill (nothing else lowers it reliably) CYA calculatorCYA 30 to 50 (60 to 80 salt)Keep using stabilized tabs
CYA too lowFresh fill, splash-out, liquid chlorine onlyStabilizer (cyanuric acid) in a sock in the skimmer CYA calculatorCYA 30 to 50Backwash for 2 days after adding it
Calcium hardness highHard fill water, evaporation, cal-hypoPartial drain and refill Calcium calculatorCH 200 to 400 ppmBuy a 'hardness reducer'; most only mask scale
Calcium hardness lowSoft fill water, rainCalcium chloride Calcium calculatorCH 200 to 400 ppm (plaster)Ignore it on plaster; it etches
Salt low (salt pools)Splash-out, backwash, rainPool salt Salt calculatorSalt 2,700 to 3,400 ppmTrust the cell reading without a test strip
Phosphates highFertilizer, leaves, some fill waterKeep FC in range; phosphate remover is optional Chlorine calculatorUnder 1,000 ppbTreat phosphates as the cause of algae
Stinging eyes or itchy skinpH off, or combined chlorine highFix pH first, then shock if CC is over 0.5 pH calculatorpH 7.4 to 7.6, CC under 0.5Lower chlorine to fix it
Scale on tile or white crustHigh LSI: high pH, TA or calciumLower pH and TA; check LSI LSI calculatorLSI -0.3 to +0.3Scrub with metal on glass tile
Etching or rough plasterLow LSI: low calcium, pH or TARaise calcium, then pH and TA LSI calculatorLSI -0.3 to +0.3Let a low LSI run all season
Stains on steps or floorMetals (brown, blue-green) or leaves (brown, organic)Rub a vitamin C tablet on it: if it lifts, it is metal; use a sequestrantMetals 0 ppmShock a metal stain; it sets it

Chemical to what it moves

ChemicalRaisesLowersSide effects
Muriatic acidpH, TAFumes; add slowly in front of a return
Dry acid (sodium bisulfate)pH, TAAdds sulfates over time
Soda ashpH (fast), TACan cloud water if overdosed
Baking sodaTA (mostly), pH slightlyGentle; good for TA
Liquid chlorineFCRaises pH a little, then it drifts back
Cal-hypoFCAdds calcium (about 0.7 ppm per 1 ppm FC)
Trichlor / dichlorFCpH (trichlor)Adds CYA every dose
Cyanuric acidCYApH slightlyOnly a drain removes it
Calcium chlorideCHGets hot when it dissolves
Pool saltSaltOnly for salt cell pools
BoratesBoratesBuffer pH drift
ClarifierCloudinessHelps the filter catch fine particles
FlocculantCloudinessMust vacuum to waste after
Metal sequestrantVisible metalsNeeds topping up; does not remove metals
Save your fix plan and retest on time

Log your readings and every dose in Skimmer, with a reminder to retest, so you know whether the fix actually worked.

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Free from skimmerpoolcare.com. Log today's test in Skimmer: Pool Care Log on the App Store.

General reference for residential pools. Product labels and local guidance override any figure here. See our methodology and editorial policy. Skimmer · skimmer pool care.

Frequently asked

What fixes what: questions

Why is my pool cloudy after shocking?
Dead algae and debris are suspended in the water and the filter has not caught them yet. Keep chlorine up, run the filter around the clock and clean it when the pressure rises. It usually clears in 1 to 3 days.
Can I add chlorine and pH down at the same time?
No. Add one, let the pump circulate it for at least 30 minutes to a few hours, then add the other in a different spot. Chlorine and acid mixed together release chlorine gas.
What do I fix first?
Total alkalinity, then pH, then free chlorine, then CYA and calcium. Alkalinity holds pH steady, and chlorine works best at the right pH.
Why won't my chlorine hold?
Usually algae you cannot see yet, CYA too low (sun burns chlorine off) or very high demand. Do an overnight chlorine loss test: if FC drops more than 1 ppm overnight, SLAM the pool.
Is blue-green water after shocking algae or copper?
If it turned blue-green right after a shock and the water is clear, it is usually copper oxidized by the chlorine. Add a sequestrant and bring pH to 7.4 to 7.6 instead of shocking again.
How long do I wait to swim after adding chemicals?
After balancers like acid or baking soda, about 20 to 30 minutes with the pump on. After shocking, wait until free chlorine is back under about 10 ppm.

Related

Which calculator do I need?
Why is my pool cloudy?
Cloudy pool after shock
Why does my pool smell like chlorine?
Green pool recovery plan
Ideal pool chemistry levels chart
Pool care for new owners
Saltwater pool care
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